UK Terrestrial aerial Reception Help Request (not Satellite) |  |
You can use this form to contact SatCure Technical about Digital TV |
| Our email server incorporates a spam filter. If your message (below) contains certain errors or key words, the server will ask you to correct or remove them, otherwise your message will be assumed to be junk mail and will not be sent. If you have a Ticket number, do not use this form. Read our previous reply. | TV Aerial Types  High-gain Yagi ^  Contract aerial ^  Log-periodic ^  Grid aerial ^  Ariel washing powder ^ (we can't answer questions about this) |
| Your Email address | |
| If you receive no automatic reply from us in a few minutes, then perhaps you got it wrong. |
| Alternative email | |
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| Your Name | |
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| Your full postcode | Essential |
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| SAT order number | Leave BLANK if you have no previous SAT number |
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| Your technical expertise | Please select |
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| Have you read our "Freeview Bible"? | No Yes (Read about it in a new page here.) |
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| Neighbours' reception affected? | No Yes I will find out and let you know |
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| What type of TV aerial have you? | Please select nearest - see photos --> |
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| Your TV transmitter | Where is it pointing? |
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| What Group aerial is it? | Please select |
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| Location of aerial | Please select |
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| Height of aerial above ground | metres approx. (Please select) |
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| Type of aerial cable | Please select |
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| Type of aerial amplifier | |
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| Make+Model number of Freeview equipment | Describe below if more than 1 |
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| Aerial socket | |
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| Fault History | Give full information below |
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| Please describe your problem below, including the results of tests that we suggested HERE. Be sure to include complete equipment details and fault history. The more information you give, the more likely it is that we'll have a suggestion. |
| If you need to type a lengthy message you should use something like "Notepad" and save a copy to your computer. Then, after checking for mistakes, copy/paste your message into this email form. | |
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