UK Terrestrial aerial Reception Help Request (not Sky)
You can use this form to contact SatCure Technical about Digital TV
Our email server incorporates a spam filter. If your message (below) contains certain errors or key words, the server will ask you to correct or remove them, otherwise your message will be assumed to be junk mail and will not be sent. The form will help you to tell us what we need to know. You may feel that some questions are irrelevant. OK, don't answer them. But, if you omit information that we need, you will not receive the answer that you need.		TV Aerials High-gain Yagi Contract aerial Log-periodic Grid aerial Ariel washing powder (we can't answer questions about this)
Your Email address
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Your Name
Previous help ticket number	Leave BLANK if you have not recently requested help
Your full postcode	Essential
SAT order number or TE	Leave BLANK if you have no SAT or TE number
Your technical expertise	I have a basic understanding of aerials and stuff I have a good understanding of aerials and stuff I have installed an aerial previously I am a professional installer I am a total technical bozo Please select
Have you read our "Freeview Bible"?	No    Yes
What type of TV aerial have you?	Unknown Hi-gain Yagi aerial Contract aerial Log-periodic aerial Grid aerial Please select nearest - see photos -->
What Group aerial is it?	Group W (wideband) black Group A (red end) Group B (yellow end) Group C/D (green end) Group E (brown end) Group K (grey end) Impossible to determine Please select
Location of aerial	Outside In loft In room Please select
Height of aerial above ground	2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 metres approx. (Please select)
Type of aerial cable	Old cable Newish cable New fully-screened cable Please select
Make+Model number of Freeview box
Please describe your problem, including the results of tests that we suggested HERE. Be sure to include equipment details and fault history. We may not be able to help but the more information you give, the more likely it is that we'll have a suggestion. You might prefer to type your notes in "NotePad" or similar, spellcheck, grammar-check, save them (for your record), then copy-paste them in here --> Badly-written notes might not get past our spam filter.