| Please click on the blue underlined link and read the information before sending an email. Please click the relevant button before sending an email >> I am having shopping cart problems << read me first Order progress enquiry - ask about an order placed yesterday or before CANCEL my order (if order already sent, this becomes a Returns Request ) Returns Request for faulty or unwanted goods received (state reason, below) I want to CHANGE an order or ADD more items to it! Parts missing from order received today or incorrect or faulty item Tracking number request for order placed yesterday Do you stock this product or can you obtain it? Include full details. Thanks, I think you are brilliant (brighten our day!) I am a supplier and I want to offer you our products I gave the wrong card details/wrong address details I have a technical question I have an eBook problem Other question: Please read our FAQ page carefully. If it's not there then it's not a Sales question. Now please type your message in the window below. Note: Sales can't answer technical questions like "what should I order to do this". We can only answer questions about an order you have already placed with us. It is important to list in EVERY communication the exact stock code and description of each item under discussion. The Sales team have no technical knowledge and will not understand if you make up your own description. In addition, it is usually not easy or quick to look back through previous messages or orders to determine this information. We deal with hundreds of orders each week, so please make it easy for us by including all relevant information. This will speed up our response and help to avoid mistakes. |